Gang88 Privacy Policy –
Your Personal Data Protection

1gang88 Introduction & Commitment

Gang88 ("we", "Platform", or "gang88") takes our responsibility to protect the privacy of every individual using our platform seriously. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you register, log in, or use any of the services we offer.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation. By registering an account on gang88, you agree to the terms set out in this Privacy Policy. Please read this document carefully as it affects your legal rights as a user.

2Types of Personal Data We Collect

Gang88 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

We only collect data necessary to operate our services safely and efficiently. Data irrelevant to platform functionality will not be requested from you. Every data request comes with a clear justification, and you have the right to ask about the necessity of that data.

3How We Use Your Personal Data

The personal data we collect is used solely and specifically for the following purposes:

• Account management: Creating, verifying, and managing your account on the gang88 platform so you can enjoy all offered services seamlessly.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions securely through supported payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost.
• KYC & AML compliance: Meeting legal requirements related to Know Your Customer (KYC) and Anti-Money Laundering (AML) as mandated by the relevant authorities.
• Platform security: Detecting and preventing fraud, money laundering, multiple account usage, and any security threats against the platform and other members.
• Service communications: Sending important notifications regarding your account, transactions, security updates, and changes to platform terms or policies.
• Marketing & promotions: Informing you about bonus offers, promotions, and special events that may interest you — subject to your notification preferences.
• Service improvement: Analysing usage patterns to improve the platform, fix technical issues, and develop better new features for all users.
• Customer support: Handling complaints, enquiries, and support requests more efficiently and effectively via Live Chat or email.

We do not use your personal data for any purpose not stated in this Privacy Policy without first obtaining additional consent from you.

4Information Sharing & Disclosure

Gang88 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain situations, we may need to share your information with the following parties:

5Security & Data Protection

Your data security is gang88's highest priority. We continuously invest in the latest security technologies and procedures to ensure your personal data is always protected against both external and internal threats.

• 256-bit SSL Encryption: All communications between your device and gang88 servers are encrypted using industry-standard 256-bit TLS/SSL protocols, making them virtually impossible to intercept by unauthorised parties.
• Secure data storage: Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time intrusion detection systems.
• Two-factor authentication (2FA): gang88 supports and encourages the use of two-factor authentication for every login to add an extra layer of protection to your account.
• 24/7 Monitoring: Our cybersecurity team monitors all platform activity around the clock to detect and respond to any anomalies or intrusion attempts promptly.
• Periodic security audits: We conduct regular security assessments and penetration testing by independent third parties to identify and remediate any system vulnerabilities before they can be exploited.
• Internal access controls: Only gang88 staff with specific authorisation may access member personal data, and every access is logged for audit purposes.

While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of any security breach involving your data, we will notify you within the timeframe required by law and take immediate remedial action.

6Cookies, Analytics & Tracking Technologies

Gang88 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and deliver more relevant content to you. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preference storage. These cookies cannot be disabled as they are essential for the platform to operate correctly.
• Performance & Analytics Cookies: Helping us understand how users interact with the platform so we can continuously improve the user experience. Information collected is aggregated and does not identify you individually.
• Functional Cookies: Saving your personal preferences such as language, display settings, and game preferences so you do not need to reconfigure them each time you login.
• Marketing Cookies: Used to display more relevant ads and promotions based on your interests and behavior on the platform. You may opt out of these cookies through your browser settings.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the gang88 platform. For more information on managing cookies, refer to your browser's help documentation.

7Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by gang88:

To exercise any of the above rights, please contact our customer support team via Live Chat or email at [email protected]. We will process your request within 14 business days. Please note that certain rights may be restricted by legal requirements or legitimate security interests.

8Data Retention Period

Gang88 only retains your personal data for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. The following are our data retention period guidelines:

• Active account data: Retained throughout the period your account is active and for 5 years after account closure for compliance and audit purposes.
• Financial transaction records: Retained for a minimum of 7 years after each transaction in accordance with Malaysia's accounting and tax legal requirements.
• KYC documents: Retained for the period mandated by the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).
• Support communication logs: Retained for 2 years for reference and service improvement purposes.
• Analytics and cookies data: Aggregated, non-personally identifiable data is retained for a maximum of 2 years for platform performance analysis.

Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-identified.

9Changes to This Privacy Policy

Gang88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in business practices, legal requirements, or the latest industry standards. Whenever an amendment is made, the "Updated" date at the top of this document will be revised to reflect the date of the most recent change.

We will notify you of important changes via:

• In-app or on-site notifications on gang88 the next time you login.
• An email will be sent to the address registered to your account for any significant changes.
• A prominent notice on the platform's home page for no less than 14 days before the changes take effect.

Your continued use of the gang88 platform after any amendments to the Privacy Policy are published will be considered as your acceptance of the updated terms. If you disagree with the changes, you have the right to contact us to close your account and request the deletion of your personal data in accordance with the established process.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we strongly encourage you to contact us directly. Our data protection team is ready to assist you.

We are committed to addressing every privacy-related enquiry seriously and within the stipulated timeframe. If you feel your complaint has not been resolved satisfactorily, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia.